We’re looking for an experienced Product Analyst to join one of our client's biggest products — Setapp.

Setapp is MacPaw’s subscription-based app service for macOS and iOS. It provides access to 240+ Mac and iOS apps for daily tasks covering productivity, lifestyle, web development, Mac maintenance, creativity, writing, education, and personal finance.

Who we need

As a Product Analyst, you will join the team that works closely with user accounts, billing, pricing, business models, User Flows, and CRM. As part of the team, you will be responsible for exploring and analyzing behavioral data to provide actionable insights and recommendations to improve user experience and product performance.

Check if that's you we're looking for🤓

In this role, you will:

● Use quantitative methods to find bottlenecks and opportunities● Cooperate with the team on storming and validation of hypotheses● Design and analyze experiments to test hypotheses and build new features● Work closely with product managers and product team to develop and measure key metrics for user accounts● Explore and analyze data to provide actionable insights and recommendations to improve product metrics and customer behavior● Ensure and expand data literacy in the team● Prepare an events map for the new flows that are under development now.

Skills you'll need to bring:

● 2+ years of hands-on experience in product analytics● Strong experience with SQL● Solid understanding of main SaaS metrics and unit economy● Good knowledge of Tableau or another BI system● Experience in experiment planning and analysis● Autonomy and proactivity● You are result-oriented and comfortable with presenting your findings to the team.

As a plus:

● Knowledge of Python/R● Experience with SaaS products● Work experience with web analytics (GA/GTM, understanding how web analytics and web tracking work) ● Experience in building analytics with GDPR compliance.

The company offers excellent benefits, including but not limited to:

● Outstanding team
● Opportunity to improve the process and implement your ideas
● Great conditions for education and development within the company (MacPaw Labs days, conferences, workshops, training, etc.)
● Сare about your health (insurance, office gym, paid sick leaves, etc.)
● Work-rest balance support (meditation/sleeping room, 20 vacation days, etc.)
● UX-driven office, equipment of your choice
● English courses

What our client offers

MacPaw is a Ukrainian company that stands with Ukraine against russian aggression.The company believes technology and humans can reach their most significant potential together.They maintain workplaces and remunerations for the mobilized specialists and financially support Macpawians or their families affected by the war.

Hybrid work model

It's entirely up to you to decide whether to work remotely or in the office. However you choose to mix it up, the office is always open in a co-working mode, following all health safety measures.

Your health always comes first

We guarantee COVID-19 insurance starting on your first working day. After you complete your trial period, we cover 100% of the medical insurance cost for you and 50% for your dependents. We also cover dental and massages and offer a 50% refund for psychotherapy.

Flexible working hours

You can choose a schedule that is comfortable for you. No one here tracks your clock in/clock out because MacPaw is built on trust and cooperation.

Teams we are proud of

We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.

Time-off policy that covers life’s needs

20 vacation days, unlimited paid sick leaves, xDays (2 days a month to work on side projects), days for personal time-off designed to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.

Join social initiatives with MacPawCares

MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in and spend up to 24 working days per year making the world a better place.

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